FAQ For Prospective Tenants
What are your hours?
Office hours are 8:30am-4:30pm Monday thru Friday. Showings can be scheduled outside of these hours. Deca shows properties 7 days a week.
I am looking to move, where do I start?
- First step is to view our rental criteria
- Once you have viewed our criteria, we encourage you to view our listing of properties on our website. The listing is updated on a daily basis and is always changing.
- When you find a property you are interested in, schedule a viewing to see the inside.
- View our Missouri Broker Disclosure Form
- Apply if you are interested
How much is the application fee?
$35 per applicant and is non-refundable. Application fee is good for 3 months and is transferable to all of our properties, upon approval by the Property Manager. Deca requires anyone over 18 years of age to complete an application.
What does the application fee cover?
This covers the cost of processing your application and obtaining a credit report.
What methods of payment is accepted for an application fee?
- Credit card via online application only ($3 convenience fee per application)
- Check, Money Order or Exact Cash by mail or at our office.
How can I apply?
- Through our website, https://app.propertyware.com/pw/portals/decarealtyco/tenantApplication.action
- In person at our office or by mail
What are the qualifications for being approved for a property (how much money do I have to make)?
Is rent based off of my income?
No, rents are based on market conditions. Deca requires approximately 2.5 times your monthly net income as the rent payment a month.
What do I need to apply for a property
You will need to fill out an application in person or online, pay a $35 application fee per applicant and provide a copy of your identification, social security card, and proof of income (recent paycheck stubs or award letters).
How long does the application process take?
2 to 5 business days if the application is fully completed, and if needed documents are provided.
Do you accept assistance agencies?
Yes, we do work with rental assistance agencies and Section 8, but it is based on each property individually. Please visit our website www.decarealty.com which indicates the properties that accept Section 8.
What do I do if I am interested in a property, how do I go about making an appointment?
First, we ask you to drive by the property to view the area and neighborhood, then click on “Schedule a Showing Online” through our website (link can also be found under each listing on the website) or call our scheduling line at (314)-310-0323.
Do I have to view the property I am interested in before applying?
No, you do not have to view the property but we strongly encourage that you do.
Can I apply for multiple apartments?
Yes. We have a one-time application fee that is good up to 3 months. However, each property you apply for needs to be reviewed by the Property Manager of that property.
How long can you hold a property?
Deca will hold a property for 30 days after receiving the security deposit. The security deposit is non-refundable if lease is not executed with rental payments commencing within 30 days. If we cannot get an approved municipal inspection by 30 business days of receiving the security deposit, we will refund the security deposit in full (if requested).
How long will my lease be, do you do short term leases?
Our standard lease term is 12 months. 12+ months will be considered. Shorter then 12 months is rare and is at the discretion of the owner. Feel free to call and ask.