One of the big benefits of hiring a property manager, is for knowledge of the law, specifically the Fair Housing Act. At Deca Realty, our staff is well versed in the federal laws, (state and local as well), that dictate the relationships between tenants and landlords. Here are just a few of the responsibilities we manage for you.
Maintaining the Property
We must, by law, make sure your property is in working order. If repairs are not completed for things like furnaces, plumbing or air conditioners, tenants can withhold rent. Repairs that aren’t completed in a timely manner could lead to a possible injury or illness. Responding to maintenance requests, quickly and professionally, protects everyone.
At Deca Realty, we make it easy for tenants to contact us at the very first sign of a problem, and we encourage them to do so. Through our website, they can submit a maintenance request directly to our office. We’ve found this system to be convenient for our tenants, and efficient for our office and maintenance team.
Interactions With Tenants
Beginning with the application, or even an advertisement, we must show we are in compliance with anti-discrimination laws at all times. And during an interview with a potential tenant, there are certain questions that are not allowed by law. Failure to understand anti-discrimination laws can be a costly mistake.
Once an application has been submitted, we can legally reject an applicant because of a bad credit history, bad references from previous landlords, a bad payment history, or any other information that makes them a bad risk. But we cannot reject them for reasons based on their race, religion, national origin, sex, familial status or physical or mental disability. These categories are protected under federal law.
If we have to evict a tenant for failure to pay rent, there is a carefully dictated legal process for that as well. Failure to follow the process, exactly, can create lengthy delays. Having a property management company that understands the rules and procedures protects you, the owner.
At Deca Realty, we document all aspects of our tenant relationships. It makes things less complicated when all parties are clear on their responsibilities. Documentation protects everyone, in the event of a disagreement.
Most disputes between tenants and landlords revolve around security deposits. Missouri State Law limits deposit amounts to two months. And the deposit must be returned within 30 days, after the tenant has moved out. Documentation really helps these processes run more smoothly. We use checklists when tenants move in and out, to avoid misunderstandings.
Hassle-free rent payments is another big reason to hire Deca Realty. Sometimes collecting rent involves more than depositing a check. Raising the rent on your property is also governed by Missouri. In our state the law also regulates how late a rent payment can be, before a landlord may take action.
Peace of Mind
As you already know, housing is a regulated business, just like any other. Beginning with the first contact with a potential tenant, we do everything in compliance with the law. Landlords who don’t follow the law could face penalties, or even legal action. When you hire Deca Realty, you get the benefit of our decades of knowledge and experience in property management.